Why SIP Advantage®

We have created our hosted VoIP services to address the unique needs of small and medium businesses. We know that SMB employees have to give more than 100% to insure that the business runs smoothly and customers are happy. Excellent communications with customers, partners and other employees are critical to the success of the business. SMB employees don’t have time to worry about or manage a complicated phone system. They need it to be easy, feature rich and robust.

We also know the budget pressures under which small and medium businesses operate. They need a telephony solution that is low cost while still meeting all their business needs.

Finally, we understand that competition from larger companies with greater resources is a constant threat. To combat this threat, we know that SMBs need access to services and applications that create a professional image that makes them look bigger and more substantial.

SIP Advantage OfficeFone® is a hosted PBX solution that delivers the business value of VoIP to small and medium businesses in an easy to use, easy to manage, streamlined, affordable package. Our services are built upon Rialto®, a unique service operating platform that enables the automated creation, delivery and operation of VoIP services.

Sip Advantage OfficeLine® service combines the cost and quality attributes of VoIP and IP Broadband networks to provide conventional analog telephone lines for an existing Key System or PBX. Integration with existing on site equipment is simple using traditional POTS over RJ11 analog jacks provided by the Cisco SPA8000. Advanced switching features detect if the end-point is unavailable and automatically reroutes calls to an alternative location.

Sip Advantage OfficeTrunk® provides an existing digital PBX with telephone trunks delivered over IP Broadband networking. Integration with the PBX is made using either PRI or T1 digital interfaces. (Available Q1, 2009)

Telecom Partners

The VoIP Challenge

Although IP based voice products offer small and medium businesses superior functionality over legacy TDM solutions, they are typically more difficult to configure, provision and install, forcing resellers to waste valuable selling time implementing existing orders. The ultimate result is loss of potential commissions and dissatisfied customers.

The SIP Advantage® Solution

OfficeFone® and OfficeTrunk® are built upon Rialto®, a unique service operating platform for the automated creation, delivery and operation of VoIP services. Agents and resellers can leverage the capabilities of Rialto® to quickly sell, provision, activate and bill for VoIP services in a fully automated, paperless environment.

The automation of configuration, provisioning, activation and billing provided by the SIP AdvantageSM solution delivers unique advantages to agents:

  • Shorter sales cycles
  • Reduced installation intervals
  • Streamlined operational support
  • Accurate billing

All these advantages add up to faster time to revenue, superior ease of use and management, and, ultimately, increased customer satisfaction. Our powerful web based software applications simplify selling and implementation, resulting in optimized revenues for our Sales Agents:

  • Web based Agent account and profile creation and management
  • Online Master Agent sales organization creation
  • Automated organizational, regional or individual Agent reports
  • Order wizards for solution designs
  • Automated quotes
  • Online order entry and contract administration
  • Accurate and detailed end user billing and co-branding